Customer Service

For general questions about Kona Bicycles, please email

Send your question to

We have a group of product and warranty persons that will take care of your problem.

For all warranty questions please contact your Local Kona Dealer. You can find the nearest Authorized Kona Dealer on the Online Dealer Locator:

Enter your model and model year into the parts identifier search bar for the correct derailleur hanger to fit your bike.